I placed an order through my phone and used Apple Pay. I forgot that my old shipping address that was automatically saved hasn’t been updated. Realizing the mistake after the fact, I panicked and reached out to customer service via email. To my surprise, I received a reply within 15-20 mins from Lauryn with customer care. She quickly updated the shipping address prior to responding. I’m super impressed and extremely grateful. I can’t wait to try their products when they come in 😍
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