Horrible service with delivery. I was initially informed that the dryer I ordered was out of stock, but after a month passed with no updates, I checked online and saw it was listed as in stock. I was unable to update the delivery date myself, so I contacted them via email. Unfortunately, communication was extremely slow, with responses taking up to 9 days, and we kept going in circles about delivery dates. It’s ridiculous that I wasn’t notified when the item became available, and the email response time is unacceptable.
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The Good Guys is a chain of consumer electronics retail stores in Australia and formerly New Zealand.
