This shop misleadingly ships from China. Once you order, you get a bunch of e-mails from someone named "Jake" telling you not to cancel your order. When you follow the address on google maps, it sends you to a totally random residential address in California. The charge and shop appear to be based in Italy. Their Facebook page is run by an entity called "BASILECOM S.R.L."The tracking info provided is from a company called "cjpacket" - unfortunately the product is listed as having never shipped. This would be easy to do simply by creating a label but never shipping the product. Customer support was prompt but engaged in what I believe to be stall tactics. Suddenly the product was at "last mile delivery" even though the cjpacket listing never updated. Within a few days, a UPS tracking was provided - same situation. It's a label that was created weeks ago but no product has actually been sent.They claim to have a guarantee of money back if the product doesn't arrive within 30 days; I've asked for one early and also placed a charge dispute with my credit card. I believe no product was ever sent nor will ever arrive.
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