I decided to order a bag from The Horse during one of their sales and, through no fault of their own, the bag was lost in shipping. Not only did they consistently communicate with me to see where it might be, they also offered a new bag at no cost (shipping or otherwise). The bag arrived smoothly and in great condition. I get complimented on it all the time.
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The Horse is a curated collection of leather goods and time tellers, designed in Sydney.
