I bought the Lou bag in coffee and it was dispatched quickly and I had no delivery issues. Unlike others, I had expected to pay taxes but I hadn’t factored in FedEx fees which added a quite significant total to the bag. There is a faint chemical smell to it but I can also smell the leather, which is nice. It isn’t as soft as I’d expected but is a lovely colour and shape. What really lets the bag down and cheapens it massively is the hardware. The zip pull is plastic! Lightweight, poorly made, plastic. Whether there is a quality control issue and the factory is getting away with swapping out the hardware I don’t know as I cannot imagine this brand making this design choice. It honestly makes the whole bag look so much cheaper. Would I buy another one? If they don’t change the hardware, absolutely not - there are much better choices out there at a better price point. I will be reaching out to The Horse about the hardware so may update my review when that happens.
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The Horse is a curated collection of leather goods and time tellers, designed in Sydney.
