Wish I’d read these reviews before ordering. Bag has arrived damaged- marks on the leather as if something has been pressed against it. I emailed and was offered 20% discount which I declined because the bag was too expensive to keep it in this condition. I asked them to give me return or exchange options over a week ago and I’ve had nothing back. Terrible customer service. Will contest with my bank if I don’t hear anything but imagine the import fees will be lost
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The Horse is a curated collection of leather goods and time tellers, designed in Sydney.
