I was given two Clementine bags as gifts. I only used one without the crossbody strap and loved it. I went on a trip and attached the crossbody strap and it was defective or poor quality and snagged and ruined my shirt. I contacted The Horse CS and they wanted me to jump through hoops with order numbers, pics with the area circled, etc. because the initial pics didn’t show the defects well. I would NOT put myself through this if the strap was good quality. I just walked away, unhappy and am sharing this situation with others along with my close inner circle of friends. Barbara
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The Horse is a curated collection of leather goods and time tellers, designed in Sydney.
