I recently attended an onboarding/sales call for this program and decided not to proceed due to significant discrepancies between what was promised verbally and what was written in the legal agreement.During the call, the sales representative characterized the contract as merely an "itemized receipt." However, upon insisting to read it before payment, I found it was a binding legal agreement with strict clauses.Prospective clients should be aware of two specific contradictions I observed:The Guarantee: Verbally, I was told the team would work with me indefinitely until I made a specific ROI. The contract, however, strictly limited the term to 3 months and contained an "Action-Based" refund policy that is voided if the user misses weekly attendance.Refund Policy: Section 3.i of their agreement states that "no refunds shall be offered once Trainee has first accessed the digital course material." This directly contradicts the "risk-free" nature of the guarantee pitched on the call.I recommend anyone interested in this program insist on reading the full contract before providing payment details, as the written terms differ heavily from the verbal sales pitch.UPDATE [December 17th]:The company's reply below contains factual inaccuracies regarding both the contract and our meeting.On Communication: The reply claims I should have raised these discrepancies during the call. I did. When I pointed out the inconsistent math and missing contract terms live on the call, the representative stated, "I don't think it will be a good fit" and ended the meeting. They were not open to clarification; they ended the sales process when questioned.On Term Length: They claim here that support lasts "as long as needed." However, Section 2 of their contract explicitly states the term is "3 months" and that obligations are "deemed as fulfilled" after 90 days.On Refunds: They admit below that refunds are not offered once digital material is accessed. Since you must access the material to start the program, the "Action-Based Guarantee" is effectively impossible to claim without first voiding your refund rights under Section 3.i.My warning stands: The verbal promises (indefinite support, open communication) do not match the reality of the sales call or the legal text
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The Kaizen: Helps Agency owners, Freelancers and individuals Monetise their skills and turn them into an established service based business as well as scale that business to new heights through the Skill to Profit & Profit to Scale coaching programs.
