theknifebase.com

3.4
3.4 Based on 132 reviews

Join us and embark on a culinary journey with knives that are as exceptional as your culinary creations. Elevate your kitchen experience and savor the art of cutting with our premium kitchen knives and exquisite Damascus blades. Thank you for choosing us ...

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Isla
Hidden Charges

The Knives themselves are amazing. I ordered the Daichi set. My complaint however is with customer service. I live in Canada and had no idea these knives were coming from Hong Kong. I was not given any shipping information until I received a notice from from DHL asking me for "duty/import charges". At first I thought it was a scam but turns out it wasn't. For me it was hard to get in touch with customer service likely because we are in completely different time zones. I ended up paying the "duty/import" charges so be prepared to pay some hidden costs if you want these knives. So I ended up paying much more than what was stated on the website. Transparency would have been helpful for me.

4
Date of experience: Jul 12, 2024

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Business Details

  • Join us and embark on a culinary journey with knives that are as exceptional as your culinary creations. Elevate your kitchen experience and savor the art of cutting with our premium kitchen knives and exquisite Damascus blades. Thank you for choosing us as your trusted source for the finest cutlery.

    Happy cooking!

  • language https://theknifebase.com

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