theknot.com

2.4
2.4 Based on 161 reviews

Browse Wedding Dresses and Wedding Cakes - Planning a wedding is easy with unique wedding ideas and resources online from The Knot....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Chadwick Adams
Have written FIVE emails to customer …

Have written FIVE emails to customer support. It's been over a week now and I have yet to receive a single response. We are sending out our wedding invitations and have a problem with our website, where we'll be directing our guests to RSVP. This is obviously time sensitive and extremely stressful. HORRIBLE support -- not even the courtesy of a response, let alone a timely one! Do NOT recommend.UPDATE: Bumped this up from 1 to 3 stars after finally hearing back from customer support. They apologized for the delay & corrected our website for us free of charge to make up for the slow response time. Still frustrating to have to wait so long for help, but nice that they did their best to make it right & didn't charge us. Thanks!

3
Date of experience: Apr 12, 2017

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Browse Wedding Dresses and Wedding Cakes - Planning a wedding is easy with unique wedding ideas and resources online from The Knot.

  • language https://www.theknot.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More