Unprofessional and unresponsive. I was recommended by a letting agent to engage them for an eviction. The tenant was in the end evicted, after paying for bailiffs and dog handlers. But the tenant had presumably then changed the lock afterwards and I could not get any advice from the Landlord Group. I would only give them one star for service. Throughout the process, they were mostly mute with the only exception of sending bills. I had to chase them to send me the basic official documents and many times messages or emails were not returned. Together with a terrible letting agent (Purple Bricks), they were a nightmare for the last two years for me.
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