Made an enquiry with this company to help evict my tenant after doing a google search. Never had this experience or required this kind of service before so naturally I wanted some more information and I had questions to ask which you would think with new enquires they would want to answer. However, email replies were slow to respond. When I did have a response and I asked more questions, I was told just to call instead or just told to read their website information. I did call even though it was difficult as I am abroad. However, I was greeted with a very non caring and brass attitude from the staff. There was completely no interest in whatsoever with my query, almost felt like I was bothering them when I asked if they knew about my enquiry or if I had to repeat.Very different to how they portray themselves on their website.Decided not to proceed at this point as this is not the kind of customer service you would want to represent you if they can simply not be nice at enquiry stage. Did not even get a chance to finish my sentence when I said "don't worry about it" before the phone was just slammed down on me! Great way to attract new customers! Terrible
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