thelittlegreensheep.co.uk

4.2
4.2 Based on 193 reviews

The Little Green Sheep was born in 2007 from a simple idea… To provide the very best for babies! This led us to discovering natural and organic materials and creating beautiful, long-lasting products that are away from chemicals....

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Crystal
Great Customer Service - one happy customer!

I had ordered a Moses basket about 3 weeks ago. Delivery was very quick but when I opened it, I discovered that it came with the wrong colour liner. I felt a little disappointed at first as I thought that I would probably need to send the whole thing back and wait even longer to receive the original order I had placed. I emailed customer service straight away and got an immediate reply back first thing in the morning. I was dealing with a very kind lady called Nikki from Customer Services. She explained how sorry she was that this had happened. As it was only the Liner that was the wrong colour, she allowed me to keep the one that I had received in error and to use as a spare until my new Liner arrived. The new Liner arrived a few days later. I was really impressed with the way this was handled and was kept up to date throughout.

5
Date of experience: Feb 01, 2022

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