thelocalexperts.uk

1.7
1.7 Based on 59 reviews

...

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André
This company use slightly different names to hide

This company use slightly different names to enable them to spread all their bad reviews. My advice, stay away from any plumbing related company with Rightio in the name. They tried to blackmail us into replacing a perfectly good boiler, and still charged my for the privilege when I did not fall for their scam.I looked into how it can be that a company like this, can have a claimed 4.77/4.8 out of 5 star rating from over 2911 reviews on reviews . co . uk, as advertised on their own website, but bad ratings on other review websites. I looked at the reviews they link to on reviews . co . uk and noticed they are still getting (only) 5 star reviews even though I have not been able to contact them since 04-11-2025. I have only been able to get hold of them today (02-12-2025) when someone answered (one of the many phone numbers they use). That is suspicious to me. FYI. They recognised my phone number because the guy today knew who I was as soon as he answered, I think that is how they were able to block me from getting hold of them. One gets a different (I think true and realistic) view of Rightio when you look at their star rating and read the reviews on other review websites.Trustpilot: 3.4 out of 5 however, read the reviews. Even some of the non 1 and 2 star reviews, complain about the company. sitejabber: 1.3 out of 5. The same (scam) tactic happened to me as with that some of the reviewers on this website reported. Only at this time, Rightio used the website and name “plumber . rightio . co . uk”. It is the same guy on the photo they currently use, only he is younger. sitejabber: 1.6 out of 5. They changed their name to Rightio . co . uk but the bad reviews accumulated quickly and are similar in nature. uk . indeed . com : 2.8 out of 5. By 86 reviews from Rightio Subcontractor Ltd employees about Rightio Subcontractor Ltd. It turns out that the “excellent” reviews referred to on their add and website, may be false ("massaged") because on other review websites, this company has a lot of very bad reviews. If websites like reviews.co.uk are enabling rogue traders to delete or suppress bad reviews (and it does seem like it to me), then they are enabling criminals to operate and get away with it.

1
Date of experience: Dec 02, 2025

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