Company is a scam (a fraudulent or deceptive act or operation) they charge £80 to make a phone call you could make yourself and pocket the money. The implication is that the £80 is a callout fee. But If a tradesman does arrive he’ll charge his own fees separately, so you end up paying twice.They use enough loopholes to stay legal but make no mistakes it is a scam and a waste of money. Just look up an individual repairmen yourself and skip these clowns.
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