Extremely frustrating experience with Local Experts - Called and paid for a call-out on Tuesday, a hefty £75, that I had to pay there and then. And was told someone would be out that day - but no one did. Lots of calls, and being left on hold, when I did speak to someone the service quality was disgusting, considering I paid £75 for thin air. In my determination, I turned into a bit of a pest. I kept calling them from 3 p.m. onward, desperate to find out when someone would be out. Finally, at 5 p.m., I got through to someone. But here's the kicker - they were super rude and just bluntly told me no one was coming out that day. Instead, they told me to reschedule because I would lose out.At least there is one funny thing about the Local Experts the call hold message "Your call is important to us, and you are next in the queue!" Avoid using this supplier if you can. You are basically paying £75 for a phone number - you then have to schedule the visit and pay the "expert" yourself!
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