Under their neat and bubbly veneer, Lowe employ a number of dubious practices that effect the wellbeing of people living in their guardianships. Ultimately, they are very much working for the property owner, and often working against the guardians. - They are unapologetically intrusive, conducting frequent inspections of your room and your space. They'll traipse about your room, (obviously without wiping or taking off their shoes), and photograph everything. You'll catch them preparing their lunch in your space; urinating with the door open. - They advertise rooms knowing full well that they are soon to lose a property. I've seen poor souls move into rooms - some that were previously store rooms - only to be given their 28 days' notice within days of moving in. I myself have turned away a number of people whom Lowe had invited to view a room, because we were all soon to be evicted. (If you are desperate enough to go with Lowe, do your due diligence on a place: sale history; length of time its been a guardianship; if it's council owned read the minutes)- When a building is coming to an end, they introduce a fascinating side-hustle: an appointment with one of their "moveologists". Great, you think, they're going to find me another room somewhere. Nope, it's just someone trying to sell you a premium man-and-van removal service.- Returning deposits is a nightmare. My god, they will try to find the pettiest thing to deduct you for. - Repairs will be done reluctantly, if at all. I moved into a room a week after it had been vacated. All the windows were open, the hinges broken, and the lights had been left on, meaning we had to first remove all the bugs, and withhold our moving in date until they'd fixed the windows. - The CEO has snooped into competitor guardianships incognito, to build a case to the property owner to switch to Lowe and evict the current guardians. Not exactly trustworthy behaviour. What Lowe does well is foster a strong feeling of community within the guardianship, because everyone who lives under their management finds they have a common enemy.
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