I bought an item on 1/18/26. Per their website, it'll ship within 1-2 days of purchase. A week went by and I still havent heard anything. I emailed them asking where my item is and they stated it was out of stock but should be ready to ship in 2 weeks. 3 weeks go by and still nothing. I emailed them again what the status was and they never replied. I sent a 2nd email, messaged them through instagram, facebook, and commented on their facebook posts about why they weren't responding to me and that i never received my order. They emailed me several days later stating the item is still out of stock and would ship in 2 weeks unless i wanted to accept a different colored top compared to the bottoms. They then gave me attitude in their response stating everything is handmade which is a joke because you can find the exact same outfit on ali express, shein, or temu. I asked for a refund since they couldnt give me an exact date for shipment and they didnt fulfill my order. They havent responded back to me at all but were quick to give me attitude on one of their responses. Do yourself a favor and order somewhere else or reverse image the outfit you like to find it on a different website or similar
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