Shocking service from The Nordmann. Ordered and paid for a Christmas tree, tree stand and collection. Luckily we got our tree but no stand (was promised a refund for this - still waiting). The tree is also still sitting in our garden after they have failed to collect it. We have tried to make contact with them numerous times but they seem to be ignoring us now. We definitely won't be using them again and I recommend you do the same to avoid disappointment.
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