Absolutely shocking, do not use this company. Delivery a day late, took a day off work to take delivery, no show. When I called to make enquiries repeated no answer and no opportunity to leave a message as mailbox was full. Didn't get any response from my messages. When the tree turned up, it was not the 5ft nordic pine I ordered but a barely 3.5 foot joke of a tree that I could have bought from outside Costcutter, it dropped needles everywhere. I eventually got a text back from Dan offering me a partial refund, i said i just wanted to return the tree and receive the 5ft nordic, he said OK then failed to let me know when or if this might happen. In the end I couldn't stand to have to deal with him anymore...trades description and customer services are dire. More than very disappointed. Would not recommend.
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