The tree arrived on the requested date along with a stand, which was excellent. However, after just one day indoors, we were shocked by the poor quality of the tree. It felt like a waste of £72, as most branches seemed to have been trimmed, likely for wreaths sold at around £35. They made over £100 from this tree, yet it has very few branches at the bottom and appears sparse overall. I reached out to customer service, and my husband also expressed his disgust. In 39 years, we've never encountered such a subpar tree. It's disheartening, and I wish I could share photos to illustrate my disappointment.
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