I wanted to share a candid review of this brand. I've owned many of their products over the years and appreciated them. However, I received a recon backpack as a gift nearly two years ago, and just two weeks ago, the strap broke when I put it on. I reached out for repair or replacement, but they insisted I provide a receipt first. Even if I had bought it, finding a receipt after 22 months is tough, and since it was a gift, the giver can't locate it. So, this £120 bag is heading to the landfill. I'm extremely disappointed with their customer service and will not be purchasing from them again after spending so much on their items.
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From technical climbing gear to casual clothing, The North Face delivers high performance, quality and style. We are the the ultimate outdoor brand. Never Stop Exploring