I have a digital gift card and was ready to buy two coats. The code is showing as invalid. This was a gift from two years ago, but it's valid until August 2026. I contacted the customer care team, and it was the most frustrating interaction I've ever had with an online retailer. They were unhelpful, and the tone of their responses left a bad impression. I have proof of purchase, the code, and the email for the transaction. Without an order number, they refused to assist. So, that’s £100 wasted. I was about to spend a good amount, but now I won't be buying from them again. I strongly advise others to steer clear as well. Absolutely shameful.
Claim your business profile now and gain access to all features and respond to customer reviews.
From technical climbing gear to casual clothing, The North Face delivers high performance, quality and style. We are the the ultimate outdoor brand. Never Stop Exploring