I completed several successful surveys and on 18 February redeemed 103,800 points through Wizard Buks. The points were deducted from my balance, but I did not receive any reward email or reference ID.
I contacted support multiple times. Tango Card confirmed that no reward was created under my email address. TheoremReach redirected me back to the app provider. However, the issue remains unresolved.
This appears to be a fulfillment failure where points were deducted but no reward was issued. I request the company to investigate and either provide the reward reference ID or restore the deducted points.
I hope this is resolved soon.
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