Ran into the same issue as another reviewer about the buy 1 get 2 Freedom code sale in July 2025. Was able to go through the entire process, use the FREEDOM Code with no errors only for the person I gifted the saber (birthday gift to only receive one.When contacting Theory Sabers I was given some spiel about need to purchase a different code then what is displayed on the website and the exact button I pushed to select the buy 1 get 2 free promotion did not specify this during purchase nor was an error message given.Sent emails to their support team only to get some of the worst customer service ever. My brother (the giftee) has decided he does not want the saber due to the shady dealings and we are in the process of having the saber returned, eating a 10% restocking fee and being told the refund will be sent via PayPal (when that was not the method it was purchased).TLDR?BUYER BEWARE!!!!DO NOT SUPPORT THEORY SABERSI've even gone so far as to unsubscribe from his Youtube channel. Might not be much, but I can't support some one whose business deals in these types of practices.
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