I order a free harness, mystery box and my pets name fr the harness. After I got them to taker off the premium products they make you go through when ordering. I never heard back with regard to my original order. I pretty much lost count of the emails sent to them regarding where my order is, i did get one response and they blames it on the “overwhelming” demand for the product. According the to tracking number there has been no movement on my order. I will be a month soon that i placed this order and once it hits that make i will attempt to cancel the order. Very disappointing. Will never order or recommend this company again.
PawlyLab Co.
ORDER #21680
You have received a refund
Total amount refunded: $54.90 USD. It may take up to 10 days for this refund to appear in your account.
Order summary
No-Pull Harness [Free Today] × 1
Red / S (15-25 lb)
Free
FREE Mystery Dog Box × 1
Free
Custom Name Patch × 1
$8.95
Upgrade To The Premium Harness (Less Rubbing) × 0
Removed 1 of 1
$0.00
Premium Bungee Leash × 0
Removed 1 of 1
$0.00
Subtotal
$8.95
Shipping
$15.95
Taxes
$0.00
Total
$24.90 USD
Visa (ending in 3220)
$24.90
Visa (ending in 3220)
$29.95
Visa (ending in 3220)
$24.95
Refund
Visa
-$24.90
Refund
Visa
-$29.95
Refund
Visa
-$0.05
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At The Paws Lab, we are passionate about elevating pet care through science, innovation, and heart. Our mission is to create premium hygiene and wellness solutions that are as safe and gentle as they are effective. Every product we formulate is backed by scientific research and powered by cutting-edge ingredients like nano silver and titanium dioxide — ensuring superior anti microbial protection.
We believe that pets deserve the same level of care and quality as the people who love them. That’s why our range of products, from everyday cleansers to targeted treatments, is carefully crafted to be soothing, non-toxic, and suitable for even the most sensitive skin. Our commitment to purity means no harsh chemicals, no unnecessary additives — just advanced, trustworthy care that pet parents can rely on.
At The Paws Lab, we don’t just treat issues; we help prevent them, supporting a cleaner, healthier, and happier life for every pet we touch. Thoughtful innovation, premium quality, and a deep love for animals guide everything we do. Because to us, pets aren’t just companions — they’re family. And they deserve nothing but the very best. 🐾✨See more
