I've been sitting on this for over a month and to be honest I'm still irritated so I'm writing one of the only negative reviews I have ever written. I ordered from this company for the first time and spent over £130 on replacing my old tombow pens. Weirdly, one of the pens was dry so I emailed and asked for a replacement. I told them I was happy to send it back or send a video showing it was dry, and instead of sending out a replacement of a £2.35 pen, they kept sending emails back to me, pretending to be friendly, but basically calling me a liar and acting like i was trying to scam them out of £2.35. Please be aware that they would rather spend their time having passive aggressive emails back and forth, than actually retaining their customers.
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Online pen shop selling quality branded pens and mechanical pencils from manufacturers including Caran d'Ache, Graf von Faber-Castell, Lamy, Porsche Design, Fisher Space Pens, Tombow and many more. UK supplier, fast next working day delivery. The only...
