Really amazing customer service. I ordered a pen for my son's birthday, which was left outside my house by royal mail and ended up being stolen. James at the Pen Company replied to my emails almost immediately, with polite, detailed responses and within 24 hours from my initial enquiry sent out a replacement using a secure next day delivery. A parcel sent by another firm had been stolen at the same time and we are still at the "have you checked with the neighbours stage" with the other firm, when I already have the replacement from TPC. Fantastic!
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Online pen shop selling quality branded pens and mechanical pencils from manufacturers including Caran d'Ache, Graf von Faber-Castell, Lamy, Porsche Design, Fisher Space Pens, Tombow and many more. UK supplier, fast next working day delivery. The only...
