thepencompany.com

4.2
4.2 Based on 32 reviews

Online pen shop selling quality branded pens and mechanical pencils from manufacturers including Caran d'Ache, Graf von Faber-Castell, Lamy, Porsche Design, Fisher Space Pens, Tombow and many more. UK supplier, fast next working day delivery. The only......

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Excellent, speedy and autism friendly service

I was heartbroken to discover my beloved Fisher Space Pen had gone missing and so jumped online to find a replacement. The Pen Company not only had the exact model I was looking for, but at a very competitive price and the offer of free engraving. However, half way through the payment my screen started lagging, and eventually I had to call the company to ascertain whether the order had been processed. My call was answered by am extremely helpful man who was calm and patient after I explained I was autistic and stressed out that the payment had fallen through. It transpired that the fault was with my bank, and he persisted until the payment cleared. My pen arrived this morning, 5th April, despite the order only being processed on 3rd April at 2p.m. It is beautifully engraved and in working order, and the only thing that could possibly make me any happier is if my missing pen was found.

5
Date of experience: Apr 03, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Online pen shop selling quality branded pens and mechanical pencils from manufacturers including Caran d'Ache, Graf von Faber-Castell, Lamy, Porsche Design, Fisher Space Pens, Tombow and many more. UK supplier, fast next working day delivery. The only...

  • language https://www.thepencompany.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More