The Perfect Rug substituted the rug I had requested from a sample received from them. So, instead of receiving 9'6"x12' Polermo Weathered Oak rug, I received Palermo "Lineage" Weathered Oak, a totally different coloration and it is not the quality of my sample. Then The Perfect Rug had two fast talking "customer sales reps" try to beat this 73 year old up verbally. They offered me an opportunity for money back and wanted me to make first tender offer. I finally said I want $1672, the original sub total on my order...surprise, the so-called rep said there was no more negotiation...and they expect this former bank officer to sit back and take it? No way!
Claim your business profile now and gain access to all features and respond to customer reviews.
Custom sized rugs for outdoor and indoor including runners in natural fiber Sisal, Jute, Seagrass plus wools, etc. Also find Ready-made rugs in standard sizes.
