thepetsgoods.com

4.2
4.2 Based on 78 reviews

...

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Vladimir
Mistrustful service forcing a review submission

First of all, it is unclear in what motion did we subscribe to this supplier. Once we noticed suspicious credit card charges, we investigated and found out we are transferring money into credits on this webshop. This way I was forced to order goods I did not need. But be it the case.2 stars only for the fact we actually received the items we ordered.After receiving the package, the Support Team reached out regarding some ticket/claim we had - and in exceptional cases, like ours, we will get a charge back on our card. I asked 5x for specific information about our case, but the Support Team is not sharing anything relevant. Instead, they are *forcing* me to submit this review which will then result into the chargeback.This business is very mistrustful tactics and I do not recommend you any services they offer. Stay away!

2
Date of experience: Jan 29, 2026

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