What made my experience great? Well that’s an easy question to answer. Lynn G. and Dr. Zelikovsky made it great. I called and left a message after hours on a Friday night looking for a Physician. I left a message and asked them to please call me back on Monday morning. Of course, thinking I would never hear from anyone. And lo and behold , this very friendly and kind woman by the name of Lynn G. returned my call first thing Monday morning. I couldn’t believe it. She was so helpful. I explained my situation and she got me an appointment with Dr. Zelikovsky within a few days. I am technologically challenged, I mean, a sloth would pick up on how to set up a patient portal before I would, lol. But Lynn was right there with me every step of the way. She gave me her direct extension and told me to call her if I had any problems with getting into the virtual waiting room. Of course I had problems getting into the virtual waiting room. Lol. So I called her and she explained, very patiently, I might add, exactly what to do to fix the problem. Without her, I am certain that I would still be lost out in the ethers somewhere holding a sloth. The blind leading the blind. Lol. She got me right in and then like magic, Dr. Zelikovsky appeared. And she was so incredibly nice and accommodating. She refilled my prescriptions and sent them to the pharmacy. And I was able to pick them up within an hour. Magic I tell you. I still cannot believe how easy the whole process was. So, I am giving both of them 5 stars! If I could give them 10, I would. Oh I almost forgot to mention, Lynn G. had literally just started with the company a week before my encounter with her. ONE WEEK! This amazing and helpful and very knowledgeable magical human had only been there a week and she knew EXACTLY what to do to fix the issue. She is definitely an asset to the company as well as Dr. Z. 😊
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