therabody.com

1.3
1.3 Based on 41 reviews

...

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Teresa
Woefully poor customer service

Woefully poor customer service. Product has failed and company won't stand by their warranty. A representative says they would replace the item but that they are out of stock, and that I can be notified of new stock via the website. A quick glance at their website shows that the product is readily available! All I get back are copy / paste responses saying the product is out of stock and the conversation goes round in circles. Painful.

1
Date of experience: Feb 13, 2025

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