Dire Company, Poor Product QualityFirst of all the theragun pro was great for a little over 2 months.Then one battery won't charge, contacted the dire customer support "sorry we don't replace parts like batteries or chargers you will have to send the whole unit back" What kind of company doesn't hold spare consumables? So I then said if I'm just sending it back I'll have a full refund as it's not fit for purpose and whilst I'm without the machine for simply changing a faulty battery I may as well be refunded and buy something more reliable"sorry we can't refund you for a faulty product after 2 months!”This company is shocking, for such expensive high end gear they don't carry consumables spare parts for replacement, they don't refund after 2 months for a faulty product and their customer service script readers are abysmal.Nothing but cheap rebranded low grade rubbish made in China sold at a premium.Theft by deception, premium price as it's marketed well, but cheaply made product which has no longevity, stear clear of this company!!!!
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