therabody.com

1.3
1.3 Based on 41 reviews

...

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JaviVazquezSPA52
Don't buy from therabody

Don't buy from therabody. Spent quite a bit on a theragun prime and it recently stopped working after a few months of use. Currently in need to use it as I'm in the middle of training so I sent it back to get it replaced. I posted it back nearly 5 weeks ago and I've had to constantly chase people to get an update on what has happened to my replacement. COMPLETELY INCOMPETENT CUSTOMER SERVICE. I really wouldn't recommend buying from therabody. I still don't know where my replacement is or when I will get it back. Everyone I speak to is currently just as clueless. Buy from another company that has better customer service.

1
Date of experience: Apr 06, 2024

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