Poor quality customer serviceI would like to share my experience with buying from this company. I made an order and waited for confirmation of shipment, about a week passed and I still did not receive a tracking number, after which I had to write to them and how surprised I was by their answer, my order was processed and delivered, but in reality it is not. I checked the tracking number that they sent in response to my request and indeed it said that the order was delivered, this is absurd, just think you place an order and wait for confirmation of shipment and do not receive it and do not know anything about your order, if I I wouldn’t write to them and I didn’t know that they sent something, think 10 times whether you should take part in this lottery or is it better to buy from a trusted store that is responsible for its actions and takes care of its customers. This is a 100% 1 well deserved one star for customer service but I have to admit that their theragun pro is really good, I got it with Best Buy and will never order from their site again, let them sell their products to big players at a price below retail, they unable to control their business, a separate hello to the doctor. I will dispute the transaction through the bank!!!
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