I bought a one-time payment tool, but they enrolled me in a subscription instead. Additionally, they attempted to upsell me on a larger package. I was skeptical and wanted to verify their legitimacy. Customer service is virtually non-existent, and the representative I communicated with blocked my email after promising to resolve the unauthorized charges. It's been 5 business days, and I still haven't heard back from support. I plan to file a formal complaint with the appropriate authorities. As someone with over 30 years of business experience, I find this to be one of the worst companies I have encountered.
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