I had a frustrating experience similar to what others have described. I ordered a Christmas gift on 12/12/2025 and received an email from the company mentioning "unexpected logistical issues with our shipping partner." I attempted to cancel my order via email but received no reply. After filing a dispute with my credit card company on 12/29/2025, I got an email later that day stating the item had shipped. However, it turned out they only created a shipping label, as USPS has been "awaiting item" in Irving, TX since 12/29.
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