The Hotel itself is beautiful. The tea was beautifully presented.However, I found the staff unfriendly. I waited ages for my tea. When it arrived it was the wrong order. I then was told the tea I received was for another patron. This made me feel uncomfortable. I explained I had afternoon tea booked with the Ritz for a special occasion. However, after my experience I decided to cancel my reservation. Sadly I feel I would not recommend the Ritz.
Claim your business profile now and gain access to all features and respond to customer reviews.
The best 5 star hotel experience in Piccadilly with stunning rooms and suites, afternoon tea, Michelin-starred dining and private dining at The Ritz.
