I was a travelling from Australia and had already paid for an Afternoon Tea at the Ritz and even paid for a cake for my special occasion. When I was getting ready at my London hotel I noticed that my shirt dis not fit. When I spoke to the Ritz, that were unhelpful and didn’t care that I would lose all my money as I could not have a tie and jacket. As an overseas traveller they didn’t care that I had no other clothing to wear and didn’t offer any other alternative to just not allowing me and my wife to attend. They really don’t care if you have issues outside your control. Very poor service.
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The best 5 star hotel experience in Piccadilly with stunning rooms and suites, afternoon tea, Michelin-starred dining and private dining at The Ritz.
