theritzlondon.com

3.5
3.5 Based on 95 reviews

The best 5 star hotel experience in Piccadilly with stunning rooms and suites, afternoon tea, Michelin-starred dining and private dining at The Ritz....

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PizzaFire467
The Ritz was lovely but

The Ritz was lovely. I took my mum this evening. However, it wasn't the 5* and polished service I have experienced at other Michelin star restaurants.During my starter the waiters tried to take away my starters on two occasions while I was Still eating, one of their colleagues spilt a bottle a wine on the floor a couple of.minutee later. I had also asked the waiter to not serve my second course until I had ordered my glass of wine (to accompany my 2nd course) which did not happen. I revived the second course (scallops) and then had to wait until I ordered my wine before I could enjoy them.I appreciate that these are all very minor flaws but it was not the polished experienced I had hoped for.Having said the above all the staff were extremely friendly and approachable and the food was out of this world.

4
Date of experience: Jun 04, 2021

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Business Details

  • The best 5 star hotel experience in Piccadilly with stunning rooms and suites, afternoon tea, Michelin-starred dining and private dining at The Ritz.

  • language https://www.theritzlondon.com

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