A family of seven of us went to the Ritz last week for our mums 90th Birthday. We were all seated n given a pot of tea each but unfortunately we waited about 10 minutes for the milk. There was no communication from the waiters ie your milk is going to be late we all wondered where it was. Finally one of us had to find a waiter n was told the milk was coming to us. By now our tea was quite stewed. A bit disappointing for the Ritz but that was the one n only complaint. Apart from the lack of milk at the start the service was fantastic you just couldn't fault it. We had a brilliant waiter called Sebastian who couldnt do enough for us, his personality n sense of humour was the best ever and he really made my mum's Birthday. Thank you Sebastian. There was a Columbian waiter, we didn't get his name, who was lovely also n treated my mum like a queen. The cakes, tea n sandwiches were flowing. They even gave us boxes of cakes to take home. Thank you all in the Ritz for the lovely experience and making my mum's 90th Birthday!!!
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The best 5 star hotel experience in Piccadilly with stunning rooms and suites, afternoon tea, Michelin-starred dining and private dining at The Ritz.
