In an alcove in the Ritz was not what We where expecting . Yes plenty of food , which if we are being honest was mediocre, sandwiches a little dry around the edges , no one offered extra tea . It would of been nice for someone to say don't worry if you don't eat it all ,you can have a box to take some home . The service was ok , maybe a little rushed . In an alcove was not what we expected , no windows , extremely warm , especially for the men who are in jackets and ties. This should have taken place in a restaurant or proper room . A very expensive couple of hours , for what was a bit of a disappointment. It would have been nice to maybe given the chance to explore the Ritz and it's history . Sorry the Ritz we will not be back.This is what i wrote on trip advisor they then ask me to email them direct and yet 4 days after I sent the email no response , I have to ask is there customer service at The Ritz or is it just for certain customers!
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The best 5 star hotel experience in Piccadilly with stunning rooms and suites, afternoon tea, Michelin-starred dining and private dining at The Ritz.
