Booked a 2 night stay with afternoon tea on day 2. Found all staff very friendly and accommodating. Our room was all that we expected and more. Afternoon tea was excellent, all the staff worked hard to ensure you were well looked after and enjoyed the experience. Only one negative was the lack of enforcement of its dress code. If 100 people attended the tea 98 accepted and dressed to the code. Two males rolled up with no jackets or ties and in sports wear with trainers. The younger mail had a hoody, tea shirt, sports wear and trainers. Hotel staff loaned the older male a jacket and tie but he still had trainers etc on. The younger male it was claimed was a child and no dress code applied. ( not a child as defined under UK Law from his looks) If you have a code it should be enforced not circumvented for profit.
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The best 5 star hotel experience in Piccadilly with stunning rooms and suites, afternoon tea, Michelin-starred dining and private dining at The Ritz.
