I had a system problem with the Accounts Software. I was asked to send a back-up & copies of any data files that I had relating to the issue, which I did 4 weeks ago today. I still haven't got any response as to when the issue will be sorted. Just constantly told it's with Developers. A manager rang after a recent complaint, apologised & said she would personally call Developer(s) & come back to me. 2 weeks later I'm still waiting on her call. It seems nobody in this business knows anything about the accounts package.
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Thesaurus Software is the number one payroll software provider in Ireland. Our products are used to process payroll for over 320,000 business across the UK and Ireland. We have two different payroll packages - Thesaurus Payroll Manager and BrightPay.