thesportsedit.com

4.3
4.3 Based on 201 reviews

At The Sports Edit, we want to inspire your movement. As part of the Marks & Spencer family, we bring you a trusted, curated selection of the world’s most exciting activewear brands. From global names like Nike, Adidas and On, to emerging brands like Swea...

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Susan Irwin
Very disappointed

⭐ 1 Star – Extremely DisappointedI’m honestly shocked. My delivery photo just shows a doorstep — nothing to prove it was actually delivered to me — and I never received my order. I contacted The Sports Edit several times, but they refused to assist and have completely ignored my emails.I expected much better customer service from a retailer of this size. I’m now having to take this up with my bank because I’ve been left with no goods and no help.Really disappointed and would not recommend based on my experience.Update in reply - A photograph of a parcel left on a doorstep is not something I would class as a “secure delivery.” I am both shocked and disgusted that anyone would consider leaving £250 worth of goods unattended on a doorstep and classing this as “secure delivery” Furthermore whilst my 1st email was responded to by an extremely unhelpful agent, my further 3 emails sent since have all been ignored , which I can see on other reviews here seems is a recurring issue with the so called “customer service” at the sports edit! My bank are now pursuing a chargeback against this

1
Date of experience: Mar 30, 2026

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Business Details

  • At The Sports Edit, we want to inspire your movement. As part of the Marks & Spencer family, we bring you a trusted, curated selection of the world’s most exciting activewear brands. From global names like Nike, Adidas and On, to emerging brands like Sweaty Betty and Varley, we’ve got you covered for any activity.
    Shop with confidence, knowing you’re backed by M&S’s legacy of trust, style and value.
    *Enjoy FREE shipping on UK orders over £70, FREE UK returns/exchanges, and 10% off your first order.*See more

  • email support@thesportsedit.com
  • language https://thesportsedit.com

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