I made an order on 31 December, and still haven't received it. Whilst the customer service team have actually been very responsive (hence the 3 stars), and lay the blame on Evri experiencing internal glitches, I can see quite a few comments going back several months with the same experience and excuses. I've also received several packages from other retailers using Evri with no problem. TSE have given me a refund but something is not working and if it's the delivery partner causing the issue, I would say move to another provider.
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