I am assuming this is a scam company. The website did not make clear the products come from China. I ordered with "fast and free" delivery but am waiting more than 6 weeks later to receive my item. Customer service replies, but just points me to a tracking link that is in Chinese and I cannot make head nor tail of. They say they will not refund me as the item is supposedly "in transit". As with other reviewers, this has left my son without his birthday money or fidget.
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