This company is a joke. The product was marked as shipped, but couldn’t be located in the tracking for 3 weeks. The product finally arrived a month later, but it was the wrong item. I attempted to get in touch with customer service. They were completely unresponsive until I had sent more than six emails asking for the correct product or a refund. Finally, someone replied that i could get a refund if I returned the item. I replied back to ask how to return the item and never heard back, despite sending several follow up emails. On social media, I posted a review and the company responded and asked for my order number. I immediately provided it and never ever heard from them. If you buy from this company, beware. You probably won’t get the item you ordered, and you definitely won’t get any customer service to help you resolve issues. After a dozen emails, I’m out my money, and I spent way too much time dealing with this, and have still not heard back from customer service on how to return the item for a refund. Total hassle. Avoid this company like the plague.
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