I live in Latimer House, absolutely zero communication from the company, the phone line doesn’t work and nobody replies to emails, I’ve had people let themselves in with no notice and no knocking twice, I’ve had a maintenance man walk in on me naked and tried to have a full conversation with me, reported it and got completely ignored. The lift was supposed to be fixed before we moved in, as assured by the landlord during the viewing, and it hasn’t even been touched the whole 8 months I’ve been there, the door to the building is consistently broken meaning homeless people come in and basically live in the stairwell and the bin room, they also smoke spice in the stairway and become aggressive if you confront them. Parcels get stolen frequently as there is no secure mailroom (it’s in the bin room.) Speaking of the bin room, it’s always disgusting and not maintained properly, it’s a borderline bio hazard. We still don’t have the keys for 2 of the people living here, we never received them. This is by far the absolute worst renting company I’ve ever seen, the lack of care towards tenants is appalling and I have already alerted the council to their ill doings.
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